Ernest Brummitt

Installation Manager/Service Technician

• As top technical advisor. I supported the service and installation departments with extensive knowledge in electrical and refrigerant circuit problems.

As an Installation Manager/Coordinator, key responsibilities included:

• Equipment & Inventory Management:

• Verified that the correct equipment was ordered.

• Developed and wrote installation procedures to serve as guidelines for the installation crew, ensuring consistency across all jobs.

• Verified that installations were completed properly and met all required codes and regulations.

• Assisted the crew in troubleshooting errors and provided resolutions to installation challenges.

• Customer Relations & Issue Resolution:

• Worked directly with customers to answer questions and address concerns before, during, and after installation.

• Resolved issues with dissatisfied customers, ensuring a positive experience and effective problem resolution.

Previous Positions:

• Top Service Technician – Provided expert technical service, troubleshooting, and on-site support.

• Technical Support – Assisted technicians and installers with troubleshooting and technical guidance.

• Installation Mechanic – Installed and serviced equipment, ensuring compliance with industry standards.

• Sales – Engaged in customer relations, product recommendations, and sales support.

Service technician of industrial process chillers, comfort cooling and building automation

Commercial and Industrial air conditioning and process cooling Service technician