Summary
Work History
Education
Skills
Timeline
Generic

Ernest Craig

Columbus

Summary

Seasoned Security Officer and management professional with a proven track record at Garver Asset Protection and Investigations. Excelled in emergency response, enhancing safety, and fostering customer relations. Skilled in report writing and incident reporting, alongside strong leadership abilities. Demonstrated success in improving operational efficiency and customer satisfaction, with a focus on security and team management.

Work History

Security Officer

Garver Asset Protection and Investigations
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Assistant Manager

Family Dollar
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Store Manager

Dollar General Store
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Diploma -

Westland High School
Galloway, OH

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security

Timeline

Security Officer

Garver Asset Protection and Investigations

Assistant Manager

Family Dollar

Store Manager

Dollar General Store

Diploma -

Westland High School

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Ernest Craig