Ernest Farcarthy
Tolleson,AZ
Summary
Focused accounting student, with experience at a high-end truck service station, numerous quick-service restaurants. Known for my dependability on several tough situations. I have experience as a team at Jack in the Box, demonstrating my ability to take charge and not only taking responsibility for myself but for my team. I am flexible, whatever you need of me, if it can be taught, I can do it!
Overview
3
3
years of professional experience
Work History
Team Leader
Jack in the Box
Tucson, AZ
01.2024 - Current
- Supervised team members to ensure efficient daily operations and quality service.
- Trained new employees on company standards, procedures, and customer service techniques.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Enforced safety protocols to create a secure working environment for staff and customers.
- Resolved customer complaints promptly to enhance overall guest satisfaction experience.
- Conducted performance evaluations to provide feedback and support team development.
- Implemented process improvements to streamline workflows and enhance operational efficiency.
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Crew Member
Concessions Aramark
Tucson, Arizona
09.2023 - 02.2024
- Provided friendly customer service during busy event concessions.
- Operated point-of-sale systems to process transactions efficiently.
- Maintained cleanliness and organization of food preparation areas.
- Followed health regulations while handling food and beverages.
- Served food quickly for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Crew Member
McDonald's
Avondale, Arizona
01.2023 - 07.2023
- Maintained cleanliness of workstations, dining areas, and restrooms.
- Assisted customers with orders and addressed their inquiries promptly.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Handled cash transactions accurately at the front counter register.
- Stocked supplies and managed inventory levels in designated areas.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Team Member
Loves Travel Stop & Country Store
Tolleson, Arizona
11.2022 - 01.2023
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of store areas.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and ensured products were readily available for customers.
Education
Some College (No Degree) -
The University of Arizona
Tucson Estates, AZSome College (No Degree) - Accounting
Pima Community College
Tucson, AZSkills
- Customer service
- Team leadership
- Employee training
- Time management
- Teamwork and collaboration
- Communication skills
- Relationship building
Timeline
Team Leader
Jack in the Box
01.2024 - Current
Crew Member
Concessions Aramark
09.2023 - 02.2024
Crew Member
McDonald's
01.2023 - 07.2023
Team Member
Loves Travel Stop & Country Store
11.2022 - 01.2023
Some College (No Degree) -
The University of Arizona
Some College (No Degree) - Accounting
Pima Community College