- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Historical Exploration
- Volunteering for community initiatives to give back to local communities and make a positive impact
Ernest Gandolfi
Windermere,FL
Summary
Dynamic professional with a proven track record at Uber, adept in customer service and planning. Excelled in enhancing customer satisfaction and streamlining order processes, showcasing strong detail orientation. Skilled in curating engaging experiences as an Event DJ, demonstrating exceptional decision-making through audience-tailored performances. Achieved high-quality standards, leading to significant knowledge retention and team leadership at Publix.
Knowledgeable Possesses valuable experience in delivering personalized shopping experiences and exceeding client expectations. Demonstrated strong communication and organizational skills.
Overview
26
26
years of professional experience
Work History
Personal Shopper
Uber
02.2012 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Event DJ
House of Harlow
02.2012 - Current
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Coffee Lodge Manager and Security Staff
First Redeemer Church
08.2012 - 10.2016
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Preparing fresh food and beverage secretions
- Providing security service to the church by providing a safe environment.
Customer Service Representative Team Lead
Publix
01.1999 - 08.2011
- Delivered engaging presentations covering various aspects of customer service best practices, resulting in enhanced knowledge retention among participants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided training to new Publix associates.
- Customer service staff, Cashier and accounting task .
Education
High School Diploma -
05.1992
Skills
- Customer service
- Strong Detail Orientation
- Planning and organization
- Decision-making
Interests
Timeline
Coffee Lodge Manager and Security Staff - First Redeemer Church
08.2012 - 10.2016
Personal Shopper - Uber
02.2012 - Current
Event DJ - House of Harlow
02.2012 - Current
Customer Service Representative Team Lead - Publix
01.1999 - 08.2011
Milton High School - High School Diploma,