Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Websites
Timeline
Generic

Ernest Guillory

Richmond,TX

Summary

Enthusiastic Leasing Professional with 3 years of comprehensive experience and in-depth understanding of fair housing laws. Also, I am a Licensed Texas Realtor with in-depth understanding . Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents. Strong Closer!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Field Marketer

One Courageous Hospice & Palliative Care
Houston, TX
09.2023 - Current
  • Building connections with Doctors, Nurses, and Case Managers at Hospitals and Skilled Nursing Facilities
  • Maintaining relationship's for referral's and company growth
  • Digitally documenting all task daily

Server/Bartender

Floyd's Cajun Seafood and Texas Steakhouse
Sugar Land, TX
12.2022 - Current
  • Provided exceptional service to high volume of daily customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu items, describing ingredients and cooking methods upon request.

Leasing Specialist

REV Leasing Management
Houston, TX
07.2021 - 06.2023
  • Assisted customers in completing rental applications and verifying qualifications.
  • Conducted market research to determine competitive rental rates for available units.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Marketed property to prospective tenants by giving tours and pointing out key features.

Host Trainer

Taste Bar + Kitchen
Houston, TX
12.2020 - 07.2021
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Conducted daily team meetings to discuss upcoming events, current promotions, and customer service issues.

Server

Pappasito's Cantina
Houston, TX
01.2020 - 09.2020
  • Takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.

Server and Host

RA SUSHI BAR RESTAURANT
Houston, TX
12.2018 - 07.2019
  • Put in all To Go orders, from call ins to Uber Eats etc
  • Pack To Go orders
  • Seat Guest in Timely manner

VOLUNTEER COORDINATOR ASSISTANT/ BBP Intake

Buffalo Bayou Park
06.2018 - 07.2018
  • Assured volunteers understand their task
  • Set up and dismantle volunteer display table
  • Scanned, faxed, and printed documents as needed.

Call Center Representative

Intake
Houston, TX
02.2018 - 06.2018
  • Taking Incoming Calls From Various Callers
  • Transferred red Callers to Correct Department
  • Answer and Inform clients on any questions or concerns

Education

St. Michael's Learning Academy
06-2016

Skills

  • Very Personable
  • Detail Oriented
  • 30 WPM
  • Excellent Multi-Tasker
  • MS Office
  • Sales Driven
  • Great at Consolidating Task
  • Property Leasing Experience
  • Data-Driven Decision-Making
  • Customer Engagement
  • Fair Housing Trained
  • Yardi, Entrada, OneSite, ResMan, Real Page, Funnel Savvy
  • Negotiation Experience
  • Marketing
  • Market Trend Analysis
  • Sales Expertise

Certification

  • Real Estate License, 06/01/21, 06/30/23, Sales Agent License# 763292, Currently Inactive
  • Driver's License, 04/01/23, 04/01/30, Non-CDL Class C, April 2023 to August 2030

Affiliations

Kick-Boxing Calisthenics

Skating

Running

Socializing/Networking

Languages

English
Full Professional
Spanish
Elementary

Timeline

Field Marketer

One Courageous Hospice & Palliative Care
09.2023 - Current

Server/Bartender

Floyd's Cajun Seafood and Texas Steakhouse
12.2022 - Current

Leasing Specialist

REV Leasing Management
07.2021 - 06.2023

Host Trainer

Taste Bar + Kitchen
12.2020 - 07.2021

Server

Pappasito's Cantina
01.2020 - 09.2020

Server and Host

RA SUSHI BAR RESTAURANT
12.2018 - 07.2019

VOLUNTEER COORDINATOR ASSISTANT/ BBP Intake

Buffalo Bayou Park
06.2018 - 07.2018

Call Center Representative

Intake
02.2018 - 06.2018

St. Michael's Learning Academy

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