Ernest Munns

18 Years of solid Technical Operations field experience *Proven field leadership and project experience, excellent customer service. *Experienced in Comcast monitoring utilities: Scout, Flux, Watchtower, Market Health, *Installation & Services - Comcast Digital Cable, High Speed Data, Digital Voice, Business Class Internet, Television, and Voice *Strong understanding and knowledge of HFC plant system, active and passive devices, power supplies, forward and return path operations, both analog and digital signal transmission, and DOCSIS standards. Familiar with cable construction practices. *Working knowledge of CATV Distribution and Drop Systems *Proficient with field test /monitoring equipment - Enthusiastic individual Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.