Ernest Wafer

I currently own a office building cleaning business. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs and making sure my customers are satisfied.

• Worked within budget guidelines to accomplish routine repairs, maintenance and special projects.
• Provided guidance for janitorial staff and event plans.
• Helped select, schedule and oversee contractors.
• Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
• Communicated with general managers and facility teams regarding upcoming repairs and projects.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
• Establish and manage deadlines for certain projects, communicate progress to stakeholders, and verify the quality of work.

• Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
• Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
• Supervised 8 employees and scheduled shifts.
• Provided guidance to management regarding project bids for onsite improvements.
• Monitored safety compliance to maintain strict standards and protect team members from harm.