Ernest Woodard
Walmart
Altus,OK
14
years of professional experience
Detail-oriented Overnight Stocker experienced in inventory management and safety compliance. Achieved exceptional customer satisfaction through organized stock areas and effective team collaboration. Focused on optimizing inventory levels and maintaining high standards in stocking processes.
Work History
Overnight Stocker
7 Years 2 Months- Collaborated with team members to ensure efficient restocking processes during overnight shifts.
- Organized and stocked merchandise on shelves to maintain optimal inventory levels.
- Operated pallet jacks and forklifts to transport heavy items safely throughout the store.
- Monitored inventory accuracy through regular audits and reconciliations of stock levels.
- Trained new employees on stocking procedures, safety protocols, and equipment operation.
- Implemented best practices for product placement, enhancing customer accessibility and visibility.
- Assisted in maintaining store cleanliness and organization to promote a positive shopping environment.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Whataburger Associate
3 Years 7 Months- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Managed inventory levels, ensuring stock availability and minimizing waste during peak hours.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency.
- Assisted in training new team members on operational procedures and customer engagement strategies.
- Implemented best practices for cleanliness and sanitation, maintaining compliance with health regulations.
- Resolved customer complaints promptly, fostering loyalty and repeat business through effective communication.
- Supported management in daily operations, contributing to scheduling and staff coordination efforts.
- Developed promotional displays to enhance product visibility and drive sales within the restaurant environment.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Taco Bell Manager
3 Years 3 Months- Led daily operations to ensure optimal service quality and customer satisfaction.
- Supervised team members, providing training and mentorship to enhance performance.
- Implemented inventory control procedures, reducing waste and improving supply management.
- Developed and enforced operational policies, enhancing compliance with health and safety standards.
- Analyzed sales data to identify trends, informing staffing decisions for peak hours.
- Coordinated staff scheduling to maximize efficiency and meet labor budget targets.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
High School Diploma
Electronics Degree - Electrical Engineering
Skills
Stocking shelves
Product restocking
Stock rotation
Stock replenishment
Heavy item handling
Inventory counts
Inventory management
Unloading trucks
Handheld scanner use
Stockroom maintenance
Equipment monitoring
Facility sanitation
Truck unloading
Loading operations
Workplace sanitation
Quality control
Inventory auditing
Merchandising strategy
Product merchandising
Equipment usage
Product placement
Timeline
Overnight Stocker
Walmart
08.2019 - CurrentRead More
Whataburger Associate
Whataburger Restaurants L&c
01.2016 - 08.2019Read More
Taco Bell Manager
Taco Bell Restaurant
05.2012 - 08.2015Read More
Olustee High School
High School Diploma
Read More
South West Techonolgy Center
Electronics Degree from Electrical Engineering
Read More