ERNESTINA RAMIREZ
Gardendale,TX
Summary
Responsible and motivated worker ready to apply the skills and the ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Teller
First Basin Credit Union
ODESSA, TX
07.2023 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
Assistant Manager
DOLLAR GENERAL
GARDENDALE, TX
07.2021 - 11.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
Crew Leader
Texas Burger
ODESSA, TX
07.2019 - 02.2021
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Ensured compliance with all health and safety regulations.
- Inspected equipment for proper operation before use by crew members.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Performed general maintenance on tools and equipment used by the crew.
Education
High School Diploma -
ODESSA COLLEGIATE ACADEMY
Odessa, TX05-2021
Associate of General Studies -
Odessa College
Odessa, TX05-2021
Skills
- Strong Work Ethic
- Customer Relationship Building
- Spanish Fluent
- Works Well Under Pressure
Timeline
Teller
First Basin Credit Union
07.2023 - Current
Assistant Manager
DOLLAR GENERAL
07.2021 - 11.2021
Crew Leader
Texas Burger
07.2019 - 02.2021
High School Diploma -
ODESSA COLLEGIATE ACADEMY
Associate of General Studies -
Odessa College