Ernestine Neema
Springfield,MA
Summary
Compassionate and detail-oriented health promotion case manager with a commitment to empowering clients in their journey towards optimal health. Proficient in navigating insurance matters, coordinating appointments, arranging transportation, and delivering personalized health education to facilitate informed decision-making and enhance overall health outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Promotion Program Case Manager
Jewish Family Services
06.2024 - Current
- Provided interpretation services for clients with limited English proficiency - Facilitated communication between clients and healthcare providers - Assisted with navigation of health insurance plans and promoted health literacy
Guidance, Tongogara Refugee Camp
12.2019 - 01.2021
- Utilized interpretation skills to support refugees with communication needs - Provided cultural brokerage and advocacy services
Education
Associate of Applied Science - Nursing
Springfield Technical Community College
Springfield, MA05-2027
High School Diploma -
First Choice Private School
Harare Zimbabwe11-2022
Skills
- Interpreting Skills- Simultaneous and consecutive interpretation
- Experience with medical terminology and concepts
- Strong Communication and interpersonal skills
- Experience with community resources service
- Ability to work with diverse populations
Certification
- Basic Life Support Certification (BLS)- CPR/AED Certification
- Medical Interpreting, Springfield Technical Community College, December, 2024
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Health Promotion Program Case Manager
Jewish Family Services
06.2024 - Current
Guidance, Tongogara Refugee Camp
12.2019 - 01.2021
Associate of Applied Science - Nursing
Springfield Technical Community College
High School Diploma -
First Choice Private School
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