Summary
Overview
Work History
Education
Skills
Timeline
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Ernestine Perkins

Jefferson,GA

Summary

Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

19
19
years of professional experience

Work History

Case Manager Specialist

SK Battery Manufactory
Jefferson, GA
01.2021 - 12.2023
  • Developed and maintained case management plans in accordance with agency policies and procedures.
  • Provided crisis intervention services when needed.
  • Monitored client progress on a regular basis by reviewing records and conducting interviews.
  • Maintained accurate documentation of case notes in the computer system according to regulations.

Family Case Worker

Freeman group home
Baltimore, MD
02.2016 - 11.2020
  • Provided counseling services to individuals, couples and families.
  • Facilitated group sessions for clients in order to build relationships, support systems and communication skills.
  • Assisted clients in locating resources such as housing, employment, educational opportunities and medical assistance.
  • Maintained client records, including case notes and documentation of services provided.

  • Reported any suspected abuse or neglect to the appropriate authorities in accordance with state regulations.
  • Advised parents on parenting techniques that promote positive behavior modification.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.

Case Manager Supervisor

Angela Foster Care Home.
Riverside, CA
01.2010 - 09.2015
  • Supervised, trained and evaluated Case Managers in the delivery of services to clients.
  • Developed and implemented policies and procedures for case management staff.
  • Monitored caseloads for timely completion of tasks and client outcomes.
  • Ensured compliance with relevant laws, regulations and organizational standards related to case management services.
  • Developed strategies to improve workflow efficiency in order to meet performance objectives.

Head Dietary Food Services

Baptist Medical Hospital
Columbia, SC
08.2004 - 10.2009
  • Preparing three serving a meal per day for our clients. under their doctor order concerning the patient help issues.
  • Keeping all area clean and sanitize. restoring product back into the freezer such as beverage milk juice soda.
  • Keep a daily record of our serving per day head count. for financially and budgeting and inventory policy regulations and guideline.

Education

Bachelor of Science - Developmental Psychology

Kaplan Career Institute - Charlestown
Charlestown, MA
01-2014

Skills

  • Health History Documentation
  • Client Advocacy
  • Cultural Competency
  • Regulatory Compliance
  • Case Management
  • Referral Coordination
  • Utilization Review

Timeline

Case Manager Specialist

SK Battery Manufactory
01.2021 - 12.2023

Family Case Worker

Freeman group home
02.2016 - 11.2020

Case Manager Supervisor

Angela Foster Care Home.
01.2010 - 09.2015

Head Dietary Food Services

Baptist Medical Hospital
08.2004 - 10.2009

Bachelor of Science - Developmental Psychology

Kaplan Career Institute - Charlestown

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Ernestine Perkins