ERNEST J. LEE
SNELLVILLE,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personal skills need to be utilized to enhance the effectiveness and efficiency of the organization.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Account Director
Minstrel’s Consulting Firm
Snellville, GA
01.2006 - Current
- Instrumental in long-term strategic planning towards operational excellence – Develop long-range forecasts, maintain long-range financial plans, develop and implement organizational strategies and policies
- Supervise and increase effectiveness and efficiency of operational systems and processes/policies to support organization’s mission; specifically, support management reporting/information
- Focal point for creating annual budget and monitoring cash flow – Develop and manage annual budgets and program budgets and organize fiscal documents
- Supervise overall financial system, HR management, IT system along with business controls
- Supervise and coach office managers daily
- Prepare monthly activity reports, fulfill tax related requirements and generate year-end reports
- Supervise maintenance of organizational database/archive and administration files
- Oversee Accounts payable & Accounts receivable operations
- Maintains deep understanding of company services and products in order to offer most knowledgeable customer support
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements
Senior Billing Analyst
Global Crossing
Southfield, MI
01.1995 - 01.2006
- Responsible for entering and maintaining journal entries with regards to fund transfer, income, expenses, and any other financial transactions
- Handled responsibilities of reconciling billing records and report income projections to management team
- Responsible for calculating billing income and preparing customer payment statements
- Prepared month end closing financial reports accurately and effectively
- Handled all tasks pertaining to accounts receivable
- Managed over 60 calls per day fielding customer concerns and questions on daily basis
Claims Analyst/Processor
PPOM of Michigan
Southfield, MI
01.1992 - 01.1995
- Analyzed all insurance claims
- Coordinated with claimants and confirmed listed information stated in statements
- Reviewed settled insurance claims and complied with company procedures
- Informed claimants about procedures needed to follow in order to get their claims
- Analyzed claims thoroughly and accurately before giving approval to releasing office
- Provided written reports of findings and evidences for filing of claimants’ records
- Trained new processors on billing system & procedures.
- Maintained strict confidentiality with all personal data as per company guidelines.
- Processed an average of 100 claims daily
Education
AA - Accounting
Detroit College of Business
Dearborn, MI05.1994
Skills
- Customer Complaint Resolution
- Operating Procedures and Policies
- Advertising Campaigns
- Interdepartmental Collaboration
- Outbound Calls
- Customer Billing
- Account Reconciliation
Certification
- Licensed Life Insurance Agent
- HIPAA Certification - 2022
- Introduction to Outreach Methods and Strategies, New England Public Health Training Center - 2022
Timeline
Account Director
Minstrel’s Consulting Firm
01.2006 - Current
Senior Billing Analyst
Global Crossing
01.1995 - 01.2006
Claims Analyst/Processor
PPOM of Michigan
01.1992 - 01.1995
AA - Accounting
Detroit College of Business
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