Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Ernesto Ernie Amador

Watsonville,CA

Summary

15 years experience in custom finishing 4 years experience as a cabinet service tech 5 years Field supervisor

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

26
26
years of professional experience

Work History

Field supervisor

Timberlake Cabinetry
04.2020 - 02.2025
  • Supervising installations
  • On site frame measuring
  • Kept teams on task to complete milestones on time.
  • Investigated issues and developed effective solutions.
  • Met with customers to resolve issues and build productive relationships.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Trained workers in proper methods, equipment operation and safety procedures.

Service Technician

Residential Design
01.2019 - 01.2020
  • Cabinet installation/Maintenance
  • Onsite warranty work
  • Customer service
  • Investigated issues and developed effective solutions.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Inspected equipment and tools used for safe operation.

Service Technician

Timberlake Cabinetry
07.2015 - 01.2019
  • Cabinet installation/maintenance
  • Onsite warranty work
  • Customer service
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Lead Finisher

Brown & Felicetta
10.2011 - 06.2015
  • Color matching
  • Custom finishes (lacquer, varnish, polyurethane, oil/water based)
  • On-site finishes, restoration and installation
  • Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods and aged finishes.
  • Repaired damaged items using different chemicals and tools.
  • Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Maintained organized work area by cleaning and removing hazards.

Lead Finisher

Uebberhein Cabinets
10.2005 - 09.2011
  • Color matching
  • Custom finishes (lacquer, varnish, polyurethane, oil/water based)
  • On-site finishes, restoration and installation
  • Service calls- touch ups, adjust doors/drawers
  • Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods and aged finishes.
  • Repaired damaged items using different chemicals and tools.
  • Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
  • Observed manufacturer's safety procedures and corporate standards for pouring and finishing.
  • Set production goals and motivated team to achieve such goals.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Finisher

The Cabinet Shop
01.1999 - 10.2005
  • Color matching
  • Custom/high end finishes (lacquer, varnish, polyurethane, oil/water based)
  • On-site service calls- touch ups, adjust doors/drawers
  • Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods and aged finishes.
  • Observed manufacturer's safety procedures and corporate standards for pouring and finishing.
  • Repaired damaged items using different chemicals and tools.
  • Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Education

High School Diploma -

Watsonville High School
06.1996

Skills

  • Operational planning expertise
  • Schedule development
  • Safety and hazard management
  • Research review

References

  • Luis Jimenez, La Finish, (831)254-7811
  • Jose Saenz, Montbay Construction, (916)870-6576
  • Ricky Torres, ILG, (209)479-6507
  • Marcelo Placeb, ILG, (408)893-7888
  • Jeff Bell, The Cabinet Shop, (831)212-1209

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Field supervisor

Timberlake Cabinetry
04.2020 - 02.2025

Service Technician

Residential Design
01.2019 - 01.2020

Service Technician

Timberlake Cabinetry
07.2015 - 01.2019

Lead Finisher

Brown & Felicetta
10.2011 - 06.2015

Lead Finisher

Uebberhein Cabinets
10.2005 - 09.2011

Finisher

The Cabinet Shop
01.1999 - 10.2005

High School Diploma -

Watsonville High School