Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ernesto Corona

Summary

Responsible [Job Title] provided clients with sales contracts and order forms and quoted prices and contract terms. Assisted customers in selecting products based on needs and interests. Answered inquiries and resolved post-sales problems with professional rapport and engagement. Smart candidate keeps meticulous details on status of customers and collection efforts. Friendly and engaging with great attention to detail.

Overview

8
8
years of professional experience

Work History

Account Representative

Grand Avenue Produce
01.2021 - 08.2023
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
  • Resolved client disputes professionally, contributing to enhanced brand reputation and client trust.
  • Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.

Warehouse Operator

Randstand
07.2020 - 03.2021
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Checked packages and merchandise for damage and notified vendors.
  • Reduced product damage rates by enforcing proper handling techniques and storage methods.

Sous Chef

Phoenix Public Market Cafe
06.2015 - 08.2019
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.

Education

Associate of Arts -

University of Phoenix
Tempe, AZ
06.2023

Skills

  • Goal-Oriented
  • Sales proficiency
  • Project Management
  • Prospecting skills
  • Active Listening
  • Relationship Building
  • Team building
  • Self Motivation
  • Analytical Thinking

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Account Representative

Grand Avenue Produce
01.2021 - 08.2023

Warehouse Operator

Randstand
07.2020 - 03.2021

Sous Chef

Phoenix Public Market Cafe
06.2015 - 08.2019

Associate of Arts -

University of Phoenix
Ernesto Corona