Educated customers on use, care and adjustments of appliances.
Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.