Ernesto Montoya
Albuquerque
Summary
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
24
24
years of professional experience
Work History
Bartender
Sandia Resort & Casino
03.2013 - Current
- Work with management to plan and implement special events to boost customer numbers and profits
- Keep track of bar tabs and transfer open tabs to dining area for waitstaff
- Keep detailed inventories of bar supplies and stock work areas for waitstaff
- Order inventory to meet expected demand and with adequate stock levels
- Operate cash register and point of sale system for transactions and make proper change for cash transactions
Bar Supervisor
Evolution Nightclub
06.2010 - 02.2013
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
Gas Turbine Supervisor
Gas Turbine Supervisor
01.2001 - 01.2006
- Supervised an engineering room with mechanical equipment
- Maintained engineering room operations while ensuring all safety protocols were followed
- Trained new employees on safety and operational procedures
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
GED -
Del Norte High School
Albuquerque, NM08-1998
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Staff training and supervision
- Attentive service
- System troubleshooting
- Plant operations
Timeline
Bartender
Sandia Resort & Casino
03.2013 - Current
Bar Supervisor
Evolution Nightclub
06.2010 - 02.2013
Gas Turbine Supervisor
Gas Turbine Supervisor
01.2001 - 01.2006
GED -
Del Norte High School
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