Ernesto Munguia

• Assist with gameday activities and special events in the community

• Assist with set up, activation and breakdown of Brand Impact and Community Foundation events offsite as scheduled throughout the year

•Assist with set up, activation and break down of gameday activations, theme nights, special events and activities including post-game concerts at Marlins games as scheduled

• Act as Ballpark App adopters, teaching fans how to use the application

• Educate and assist fans with using the Ballpark App for all ticketing needs

• Greet fans at the gates as they enter the ballpark

• Responsible for selling 50/50 Raffle tickets to Marlins Park attendees

• Accurately handle the sale and distribution of the tickets and following program requirements

• Managed administrative logistics of events planning, event booking, and event promotions.
• Liaised with clients to determine exact event requirements.
• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Coordinated with sales and marketing teams to publicize and promote events.
• Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
• Coordinated photographers, and musicians for events.

• Compiling statistics about teams and athletes
• Issuing media credentials
• Coordinating press conferences and interviews
• Writing and issuing press releases
• Writing feature stories for publication
• Staying on top of sports trends
• Providing administrative help in the athletic department
• Promote over 100 athletes on social media on all social media outlets .
• Maintain, manage , organize athletic web page and approval of all content.
• Hire/Train/Direct interns & Game day staff 2-5 employees in effort to enhance game day operations.
• Coordinate with coach/staff to schedule photos and video shoots & events every semester with incoming students.
• Making Flyers and Graphic Designs. (Canvas)

• Maintained good relationships with parents through regular communication and active participation in planned activities.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Coordinated special events such as pre-season tryouts, training camps and special workshops to support event goals.
• Monitored youth behavior and offered guidance and support for positive change.
• Hosting athlete recruiting showcases events for youth & high school athletes to help them become student athletes at the next level.
• Hosting Athlete recruiting showcases for football and basketball
• Having pro athletes as guest speakers to speak to the youth and give back to the community.
• Management and assistance with youth programs data base and communications.
• Enhanced social media presence in efforts to promote and market events
• Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
• Increased sales and customer satisfaction through personalized servicing.
• Assisted call-in customers with questions and orders.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.