Ernesto Perez
Phoenix,AZ
Summary
Marketing and Advertising Specialist with experience in lead generation, creative strategies, and CRM. Demonstrates a strong ability to develop and execute effective marketing campaigns, leveraging skills in advertising and customer service. Passionate about driving results, and eager to contribute to innovative projects that enhance the brand and its engagement.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert
Target
Phoenix, AZ
12.2024 - Current
- Assisted customers in locating merchandise within the store.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Worked with the team efficiently to unload the product by the deadline.
Sales Development Representative
Stealth Start Up
Phoenix, AZ
10.2023 - 10.2024
- Identified and qualified leads through research and outreach, ensuring a steady pipeline of opportunities.
- Conducted cold calls and personalized emails to engage prospects, scheduling meetings for the sales team.
- Utilized Salesforce to track interactions, manage follow-ups, and maintain accurate sales activity records.
- Achieved monthly and quarterly performance metrics, consistently meeting appointment-setting goals.
- Developed and maintained strong relationships with potential clients to nurture leads.
Cashier/Customer Service
Food City
Phoenix, AZ
05.2018 - 11.2023
- Delivered efficient customer service, resolving inquiries, and assisting with purchases.
- Processed sales transactions accurately, managing cash, card, and check payments.
- Guided customers to products, explained store policies, and highlighted promotions
Courtesy Clerk
Food City
Phoenix, AZ
05.2018 - 05.2019
- Received and stocked merchandise, ensuring organized display areas
- Welcomed customers, guided them to products, and resolved queries to enhance their shopping experience
Education
Bachelor of Science - Marketing and Advertising
Grand Canyon University
Phoenix, AZ04.2023
Skills
- Marketing
- Advertising
- Creative Strategies
- Sales Development
- Lead generation
- CRM
- Customer service
- Email marketing
- Social Media Management
- Relationship building
Languages
- English
- Spanish
Timeline
Fulfillment Expert
Target
12.2024 - Current
Sales Development Representative
Stealth Start Up
10.2023 - 10.2024
Cashier/Customer Service
Food City
05.2018 - 11.2023
Courtesy Clerk
Food City
05.2018 - 05.2019
Bachelor of Science - Marketing and Advertising
Grand Canyon University
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