Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ernesto Reinoso

Tampa

Summary

Dynamic Dispatch Supervisor with a proven track record at ODM Truck Inc, excelling in transportation coordination and employee training. Enhanced workflow efficiency through effective communication and conflict resolution, while maintaining compliance with safety standards. Recognized for fostering teamwork and optimizing dispatch operations, ensuring timely deliveries and high customer satisfaction.

Experienced with coordinating and managing dispatch activities to ensure efficient operations. Utilizes strong organizational skills to maintain effective communication and timely delivery schedules. Knowledge of team leadership and problem resolution in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

ODM Truck Inc
01.2025 - 06.2025
  • Assisted in coordinating daily dispatch operations to ensure timely deliveries.
  • Supported communication between drivers and warehouse staff to optimize workflow.
  • Monitored shipment schedules to ensure adherence to company timelines.
  • Contributed to maintaining accurate records of dispatched goods and inventory levels.
  • Provided basic training for new team members on dispatch procedures and systems.
  • Adapted quickly to changing priorities while managing multiple tasks effectively.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.

Safety Supervisor /Dispatch Operations Manager

T Disney Trucking & Grading
03.2021 - 11.2023
  • Conducted safety inspections to identify hazards and ensure regulatory compliance.
  • Developed safety training programs to promote employee awareness and best practices.
  • Monitored workplace conditions, documented findings, and recommended corrective actions.
  • Collaborated with teams to implement safety protocols and enhance workplace culture.
  • Supported incident investigations by gathering evidence and contributing to safety breach reports.
  • Maintained records of safety training sessions for regulatory compliance.

Assistant Grocery Manager

Publix Supermarkets Store
02.2016 - 02.2021
  • Supervised daily operations, ensuring compliance with company policies and standards.
  • Trained and mentored new team members on inventory management systems and best practices.
  • Coordinated product placement strategies to enhance customer engagement and sales performance.
  • Analyzed sales data to identify trends, optimizing stock levels and reducing waste.
  • Implemented promotional displays, increasing visibility of seasonal products and driving customer interest.

Education

No Degree - Core Subjects

Hillsborough High School
Tampa, FL
05-2016

Skills

  • Transportation coordination
  • Tracking of man hours
  • Employee training
  • Attendance documentation
  • Mentoring and training
  • Incident reporting
  • Dispatcher monitoring
  • Dispatch coordination
  • Customer service
  • Customer relations
  • Data entry
  • Dispatching procedures
  • Problem-solving

Certification


  • First Aid/CPR Certified
  • CDL Truck Driver

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dispatch Supervisor

ODM Truck Inc
01.2025 - 06.2025

Safety Supervisor /Dispatch Operations Manager

T Disney Trucking & Grading
03.2021 - 11.2023

Assistant Grocery Manager

Publix Supermarkets Store
02.2016 - 02.2021

No Degree - Core Subjects

Hillsborough High School