Owner/Operator
4 YearsEMS Heating & Air Ltd. | 08.2022 - Current
- Managed daily operations, ensuring efficient scheduling and resource allocation for HVAC services.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Lead Installer/ Field Supervisor
1 Year 9 MonthsLincoln Heating & Air | 05.2020 - 02.2022
- Supervised installation teams to ensure compliance with safety regulations and quality standards.
- Trained new installers on best practices for HVAC system installations and maintenance procedures.
- Conducted site assessments to determine equipment needs and provide accurate installation estimates.
- Resolved customer inquiries and concerns related to installation services, enhancing overall satisfaction.
- Collaborated with sales teams to align installation capabilities with client expectations and project requirements.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Loaded and unloaded building materials used for construction.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Installed complete systems at new residential and business construction sites.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Operated tools, equipment, and machinery according to safety standards.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
Design Specialist/ Assistant Install Manager/
10 YearsSierra Air Inc | 01.2010 - 01.2020
- Managed multiple projects simultaneously, ensuring adherence to timelines and quality standards.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
- Designed and Installed HVAC equipment and Ducting.
- Did weekly Payroll for Installers.
- Held Mandatory Safety Meetings once a week
- Attended monthly sales meetings and quarterly sales training.
- Installed and maintained various systems according to technical specifications and safety standards.
- Trained junior installers on best practices and operational procedures for quality assurance.
- Conducted inspections to ensure compliance with regulatory requirements and industry standards.
- Troubleshot issues during installation, providing timely solutions to minimize downtime.
- Laid out materials and system components to prepare for installation.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Ensured high-quality results by consistently following manufacturer specifications during installations.