Ernesto Viamonte Cardoso
Tampa,FL
Summary
Driven and dependable, with a proven track record of improving customer satisfaction through timely and accurate deliveries at Amazon. Excelled in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. Maintained a clean driving record, showcasing commitment to safety and efficiency. Adept at working both independently and as part of a team, consistently upholding high professionalism. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Tabaquero
Factory Cigars
01.2018 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
GED -
Jose Marti
Holguin ,Cuba07.2004
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Loading and unloading
- Clean Driving Record
- Safe Driving Record
Languages
English
Limited Working
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Delivery Driver
Amazon
03.2024 - Current
Tabaquero
Factory Cigars
01.2018 - 03.2024
GED -
Jose Marti
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