Ernie Bowens
Charlotte,NC
Summary
Proven track record of enhancing customer satisfaction. Demonstrates a positive attitude and reliability, with a commitment to professional growth and achievement. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
31
31
years of professional experience
Work History
Delivery Driver
Bimbos
03.2024 - 07.2024
- Delivered products to assigned stores an align on shelves and displays for resale.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, and vendors.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Ramp Crew Chief
US Airways-American Airlines
07.2011 - 07.2018
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Helped train new employees in safe practices and aircraft procedures.
- Used handheld scanners to efficiently track and maneuver freight and bags throughout airline network.
- Maintained clean, orderly work environment free of hazards.
- Connected electrical power unit and hoses to aircraft.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Guided aircraft into and out of parking positions using hand signals.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
Self Employed- Construction
Zest Home Improvement
08.2008 - 07.2011
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Worked doing remodels of kitchens and bathrooms and other housing repairs and upgrades.
- Installation of flooring, windows, and sheetrock.
- Worked flexible to accommodate the customers.
Lead Ramp Agent
United Airlines
09.2006 - 08.2008
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Used handheld scanners to efficiently track and maneuver freight and bags throughout airline network.
- Connected electrical power unit and hoses to aircraft.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Correctional Officer
Hudson County Department Of Corrections
10.2001 - 09.2006
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
Lead Ramp Agent
Continental Airlines - United Airlines
09.1993 - 10.2001
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
- Guided aircraft into and out of parking positions using hand signals.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Connected electrical power unit and hoses to aircraft.
- Deiced aircraft before takeoff for safety during inclement weather.
- Helped train new employees in safe practices and airline procedures.
Education
No Degree - Biology
New Jersey City University
Jersey City, NJHigh School Diploma - General
James J Ferris High School
Jersey City, NJ06.1993
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
Timeline
Delivery Driver
Bimbos
03.2024 - 07.2024
Ramp Crew Chief
US Airways-American Airlines
07.2011 - 07.2018
Self Employed- Construction
Zest Home Improvement
08.2008 - 07.2011
Lead Ramp Agent
United Airlines
09.2006 - 08.2008
Correctional Officer
Hudson County Department Of Corrections
10.2001 - 09.2006
Lead Ramp Agent
Continental Airlines - United Airlines
09.1993 - 10.2001
No Degree - Biology
New Jersey City University
High School Diploma - General
James J Ferris High School
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