Summary
Overview
Work History
Education
Skills
Certification
Coursework
Timeline
Generic

Erola Curraj

46 Park Pl New Rochelle, NY 10801 Apt 6B

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
Certification

Work History

Office Helper

Bedford Auto School
01.2023 - 07.2023
  • Answered inbound customer service calls to assist with questions, concerns or problems
  • Communicated driving 5-hour lessons as well as answered questions and addressed concerns of customers
  • Confirmed appointments, communicated with clients and updated client records
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
  • Sorted or classified files according to content, purpose or alphabetical or numerical order
  • Wrote, edited and proofread documents using Microsoft Word
  • Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces
  • Resolved customer problems and complaints

Education

Bachelor of Science in Health Services Administration -

Lehman College/CUNY
250 Bedford Park Blvd W, Bronx, NY 10468
05.2024

Associate of Arts in Liberal Arts and General Studies -

Borough of Manhattan Community College/CUNY
199 Chambers St, New York, NY 10007
06.2022

Skills

  • Knowledge of Microsoft Word
  • Excel
  • Critical Thinking
  • Scheduling
  • Office management

Certification

Citi Certificate HSR Training, 02/2023

Coursework

  • Human Resources Management
  • Introduction to Statistics
  • Finances of Healthcare Administration
  • Management of Healthcare, and Epidemiology

Timeline

Office Helper

Bedford Auto School
01.2023 - 07.2023

Bachelor of Science in Health Services Administration -

Lehman College/CUNY

Associate of Arts in Liberal Arts and General Studies -

Borough of Manhattan Community College/CUNY
Erola Curraj