Berson Saintil
Fort Pierce
Summary
Accomplished Correctional Officer Sergeant offering 2 years of experience managing inmate safety and order in high security institutions. Focused and detail-oriented with comprehensive weapons training. Adept at remaining on high alert at all times and managing security risks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Officer Sergeant
Florida Department Of Corrections
01.2024 - Current
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Coordinated responses to emergency situations arising in different prison locations.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Forklift Driver
CVS Distribution Centre
08.2022 - 01.2024
- Allocated correct slots on storage racks and installed pallets utilizing forklift.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped and staged for shipments.
Mechanic Technician
BEV SMITH TOYOTA
05.2021 - 07.2022
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Inspected and tested equipment to locate worn and damaged parts.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
- Maintained accurate records of time and materials required to perform repairs and service.
Call Center Representative
Teleperformance
06.2020 - 05.2021
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Resolved concerns with products or services to help with retention and drive sales.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Cashier/Customer Service
Walmart
08.2019 - 05.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Food Service Worker
McDonald's
10.2018 - 07.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School -
Westwood High School
Fort Pierce, Florida05-2020
Skills
- Heavy Equipment Operation
- Safety Awareness
- Contraband detection
- Crisis intervention training
- Seize and search protocol
- Policy enforcement
- Crisis management
- Trained in self-defense
Certification
- CCO - Certified Corrections Officer
Timeline
Correctional Officer Sergeant
Florida Department Of Corrections
01.2024 - Current
Forklift Driver
CVS Distribution Centre
08.2022 - 01.2024
Mechanic Technician
BEV SMITH TOYOTA
05.2021 - 07.2022
Call Center Representative
Teleperformance
06.2020 - 05.2021
Cashier/Customer Service
Walmart
08.2019 - 05.2020
Food Service Worker
McDonald's
10.2018 - 07.2019
High School -
Westwood High School