Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Erquis Gonzalez

Boynton Beach,FL

Summary

Detail-oriented Installer with 2 years in field, rolling out and maintaining tasks for assorted fire and emergency alert and lighting systems across lifecycle. Oversees planning, installation, oversight and inspections for 2 networked alarm types, meeting applicable regulations and procedural guidelines. Conducts inspections of equipment to maintain safety thresholds for use. Identifies and addresses known troubleshooting issues.

Overview

7
7
years of professional experience

Work History

Field Technician

Comet Electric
West Palm Beach, FL
06.2023 - Current
  • Performed preventative maintenance on equipment and systems to ensure optimal performance.
  • Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
  • Provided technical support to customers via phone, email and in person.
  • Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
  • Resolved customer inquiries promptly while providing excellent customer service at all times.
  • Maintained records by documenting installation, services and repairs.
  • Educated customers about company's products and services to present service upgrade opportunities.
  • Installed new components or replaced defective parts to restore functionality.

Fire Alarm Install & Service Technician

Mellon Security & Sound Systems
Delray Beach, FL
01.2021 - 06.2023
  • Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
  • Performed regular inspections to ensure alarm systems and equipment worked according to specifications.
  • Achieved proper alarm operation by testing hardware, connections and signals.
  • Installed fire alarm panels and devices and programmed equipment.
  • Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter db, meter and phone butt sets.
  • Programmed and installed conventional and networked alarm monitors for fire, security and water.
  • Showed strong written and verbal communication skills to assist with quality control and device maintenance.
  • Regularly worked with Honeywell and DMP products.

Product Flow Specialist

Best Buy
Wellington, FL
07.2019 - 01.2021
  • Managed day-to-day shipping and receiving, typically overseeing more than 600 packages in 24-hour period.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Oversaw shipping and receiving activities, accomplishing customer pick rate of 99.8% by monitoring zone separation.
  • Adhered to company audit rules during inventory counts with 99% accuracy.
  • Trained staff on material handling processes to reduce shipping times.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Documentation Specialist

Bluegreen Vacations
Boca Raton, FL
01.2019 - 05.2019
  • Created technical documents and updated throughout document lifecycle.
  • Planned and tracked project status using Microsoft Excel project management system.
  • Maintained documents by managing files following established procedures.
  • Prepared style guidelines outlining standards to produce clear and on-target content.

Bar Back

Bull Bar Inc
Delray Beach, FL
03.2018 - 12.2018
  • Promptly and consistently reset tables with spotless service ware.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Communicated and exemplified the company's vision and goals.
  • Consistently adhered to quality expectations and standards.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.
  • Managed inventory to achieve targeted gross profit margin.

Sales Associate

RadioShack - Closed
West Palm Beach, FL
09.2016 - 03.2017
  • Organized items in visually appealing manner.
  • Facilitated monthly and quarterly physical inventory counts.
  • Set aside on-hold reservations.
  • Created attractive displays.
  • Operated a cash register to process cash, check and credit card transactions.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs.
  • Worked flexible schedule to accommodate changing customer levels.

Education

Bachelor of Science - Mechanical Engineering

Florida International University
Miami, FL
12.2025

CCP - Residentail And Commercial Electrician

Palm Beach State College
Lake Worth, FL
12.2020

Skills

  • Installation and Servicing
  • Closed Circuit TV Systems
  • Equipment Programming and Calibrating
  • Customer Support and Assistance
  • Effective Customer Communication
  • Blueprint Reading
  • Reliable & Trustworthy
  • Fluent in Spanish
  • Microsoft Office
  • Friendly, Positive Attitude

Affiliations

Volunteer at a Soup Kitchen, collecting food for those in need . 

Timeline

Field Technician

Comet Electric
06.2023 - Current

Fire Alarm Install & Service Technician

Mellon Security & Sound Systems
01.2021 - 06.2023

Product Flow Specialist

Best Buy
07.2019 - 01.2021

Documentation Specialist

Bluegreen Vacations
01.2019 - 05.2019

Bar Back

Bull Bar Inc
03.2018 - 12.2018

Sales Associate

RadioShack - Closed
09.2016 - 03.2017

Bachelor of Science - Mechanical Engineering

Florida International University

CCP - Residentail And Commercial Electrician

Palm Beach State College

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Erquis Gonzalez