Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erresse Curtis

Roanoke,VA

Summary

Dynamic SPD Manager at Lewisgale Medical Center with a proven track record in team leadership and customer service. Enhanced operational efficiency through strategic planning and staff training, achieving departmental goals while fostering a culture of collaboration. Skilled in complex problem-solving and maintaining high-quality standards in sterile processing.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Spd Manager

Lewisgale Medical Center
11.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

SPD EDUCATOR

Centra Health
11.2020 - 11.2022
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Assessed student performance and provided feedback to facilitate student success.

SPD Technician

Aureus Medical
08.2016 - 11.2020
  • Supported successful surgeries through accurate assembly and timely delivery of required instrument sets.
  • Contributed to cost savings measures by managing inventory levels and minimizing waste in the department.
  • Assisted in maintaining regulatory compliance by conducting regular audits on sterilization processes and documentation.
  • Reduced instrument damage rates by implementing careful inspection and maintenance protocols.
  • Increased patient satisfaction levels through consistent adherence to quality standards in sterile processing procedures.
  • Expedited instrument turnaround times through effective utilization of decontamination equipment and processes.
  • Played an integral role in departmental accreditation efforts by ensuring adherence to guidelines set forth by applicable regulatory bodies.
  • Ensured accurate record-keeping related to sterilization cycles, load contents, temperature charts, and other essential data points for auditing purposes.

SPD Technician

VCU Health
08.2014 - 08.2016
  • Consistently met established deadlines for instrument processing, contributing to the overall efficiency and effectiveness of surgical services.
  • Improved workflow efficiency by ensuring proper sterilization and handling of surgical instruments.
  • Provided exceptional customer service when interacting with clinical staff members or addressing their concerns about instrumentation needs.
  • Streamlined case cart preparation process, resulting in improved organization and accessibility of necessary tools during surgery.

Spd Technician

Bon Secours
02.2013 - 08.2014
  • Facilitated smooth transitions between shifts by effectively communicating pertinent information about ongoing cases or issues with incoming colleagues.
  • Enhanced team collaboration by providing training support for new SPD technicians on best practices.
  • Kept up-to-date with industry advancements through attendance at relevant conferences, workshops, or continuing education courses as appropriate.
  • Promoted a culture of continuous improvement within the department through participation in process analysis initiatives.

SPD Technician

Lewisgale Medical Center
09.2011 - 02.2013
  • Demonstrated commitment to professional growth by seeking out opportunities for skill development or certifications within the field.
  • Collaborated with operating room staff to ensure optimal communication regarding special instrument requests or concerns.
  • Conducted routine testing of autoclave machines, ensuring optimal performance and sterility assurance for surgical instruments.
  • Maintained a clean and safe work environment, adhering to strict infection control policies for patient safety.
  • Wrapped trays, instrument packs, and sets.

Education

High School Advanced Diploma -

William Fleming HS
Roanoke, VA
06.2011

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting

Certification

CRCST

CIS

Timeline

Spd Manager

Lewisgale Medical Center
11.2022 - Current

SPD EDUCATOR

Centra Health
11.2020 - 11.2022

SPD Technician

Aureus Medical
08.2016 - 11.2020

SPD Technician

VCU Health
08.2014 - 08.2016

Spd Technician

Bon Secours
02.2013 - 08.2014

SPD Technician

Lewisgale Medical Center
09.2011 - 02.2013

High School Advanced Diploma -

William Fleming HS

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Erresse Curtis