Errianeshia Harris
Oglethorpe,GA
Summary
Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs.
Overview
3
3
years of professional experience
Work History
Paraprofessional
Macon County Schools
08.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Front Desk Receptionist
CareConnect Convenient Care
03.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Customer Service Representative
Walmart
06.2020 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Macon County High School
Montezuma, GA05.2020
Skills
- Teacher Support
- Office Organization
- Customer Service
- File Organization
- Scheduling
- Time Management
- Proficient in [Software]
- Problem-Solving Skills
- Data Entry
- Information Security
Timeline
Paraprofessional
Macon County Schools
08.2023 - Current
Front Desk Receptionist
CareConnect Convenient Care
03.2022 - 08.2023
Customer Service Representative
Walmart
06.2020 - 01.2022
High School Diploma -
Macon County High School
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