Erric Brown
Oxon Hill,MD
Summary
Customer service experience and exceptional people skills. Versed in and Desires a challenging . I have skills in customer service and cashiering I am a hard worker and eager to learn and take on new responsibilities and I am outgoing people person.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Sectek Security
10.2023 - Current
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
Security Officer
Allied Universal Security Services
03.2021 - 08.2023
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Cashier and Customer Service
Checkers
06.2016 - 10.2019
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Sort, count, and wrap currency and coins
Education
High School Diploma - Basic skills
CROSSLAND HIGH SCHOOL
Temple hills, MDSkills
- Customer service
- Exceptional people skills
- Cashiering
- Hard worker
- Eager to learn
- Outgoing
- Drawer balancing
- Product restocking
- Returns processing
Certification
Hand Gun License/Certification
Timeline
Security Officer
Sectek Security
10.2023 - Current
Security Officer
Allied Universal Security Services
03.2021 - 08.2023
Cashier and Customer Service
Checkers
06.2016 - 10.2019
High School Diploma - Basic skills
CROSSLAND HIGH SCHOOL
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