ERRICKA RAVENELL, MURRAY
Wilkes-Barre,PA
Summary
Diligent security professional with 5 years of experience overseeing facility staff and visitors to ensure order and safety. Proven ability to adapt quickly to new procedures and policies while adhering to strict guidelines. Utilizes exceptional listening and service skills in emergency response and evaluation procedures. Focused warehouse manager with a 2-year honorable background. Skilled in developing and implementing innovative transportation and distribution procedures to optimize efficiency.
Overview
8
8
years of professional experience
Work History
Security Officer
SW Group, LLC
11.2022 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Floral Manager
Wilkes-Barre Area School District
08.2018 - 06.2019
- Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
- Trained employees on customer order taking and basic floral arranging.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
- Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
Leader
Scranton Counseling Center
06.2016 - 06.2018
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw day-to-day activities of 20 employees in [floral shop] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
Warehouse Assistant
Target
01.2016 - 02.2017
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
High School Diploma -
Elmer L Meyers High School
Wilkes Barre, PA06.2019
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Relationship building and management
Timeline
Security Officer
SW Group, LLC
11.2022 - 12.2023
Floral Manager
Wilkes-Barre Area School District
08.2018 - 06.2019
Leader
Scranton Counseling Center
06.2016 - 06.2018
Warehouse Assistant
Target
01.2016 - 02.2017
High School Diploma -
Elmer L Meyers High School
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