Errin Johnson
Pinola,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Training Coordinator
Total Transportation Of Mississippi
Richland, Mississippi
10.2025 - Current
- Developed training programs for new hires in transportation operations.
- Assisted in audits by gathering necessary documentation and evidence.
- Ensured compliance with regulations and internal policies throughout operations.
- Coordinated schedules for training sessions and instructor availability.
- Maintained training records and compliance documents for audits.
- Assisted in implementing safety protocols during training sessions.
- Facilitated workshops to enhance employee skills and knowledge.
- Maintained accurate records of all trainings conducted.
Supervisor
Sunbelt Federal Credit Union
Magee, MS
07.2023 - Current
- Ensure the members experience is courteous, attentive and efficient at all times, and all member relations included, but not limited to complaints, concerns, problems, etc.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised a team of 2 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Balance, replenish, and maintain ATMs.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintain timecards and time sheets for all branch staff.
Clerk
Simpson County Justice Court
Mendenhall, MS
03.2022 - 07.2023
- Record, file, and maintain the proceedings of the Court
- Reviewed documents for completeness and accuracy before data entry tasks.
- Supported office clerical functions using word processing and other software, email and office machines.
- Generated reports using database tools to support operational needs.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Prepare and distribute court orders, including probation orders, sentencing information, court summonses, and garnishments.
- Created spreadsheets to track data entries.
- Processed customer payments accurately and efficiently.
- Ensure all legal documents submitted adhere to the law and court procedures.
- Utilized computer software programs to create reports, labels, forms.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Organized and maintained filing systems for confidential documents.
Bank Teller
BancorpSouth
Magee, MS
02.2018 - 02.2022
- Accurately process customer cash, check, transfer, and statement transactions with a balanced or reconciled drawer.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Answered questions for customers and escalated complex ones to head teller.
- Maintained accurate records of all financial transactions.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Researched customer inquiries regarding their accounts using internal banking systems.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Maintained confidentiality of bank records and client information.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Motor Transport Operator
US Army Reserves
Brookhaven, MS
11.2012 - 03.2018
- Operates vehicle material handling equipment (MHE), as required, and performs vehicle self-recovery and field expedients to include towing.
- Coordinated training sessions on compliance requirements for staff members.
- Ensured compliance with regulations and internal policies throughout operations.
- Managed daily fleet operations and vehicle maintenance schedules.
- Loaded, secured, and unloaded cargo according to established procedures.
- Corrects or reports all vehicle deficiencies and prepares vehicles for shipment by air, rail, or vessel.
- Coordinated driver assignments and route planning for efficiency.
- Kept up-to-date records of developments in legislation to maintain and implement compliance programs and inform employees of changes to company policy.
- Ensured compliance with all applicable laws and regulations related to the transportation industry.
- Filled out necessary paperwork such as logbooks prior to beginning each trip.
- Implemented cost-control measures for fuel and maintenance expenses.
- Performed pre-trip inspections on assigned vehicles to ensure they met safety requirements.
- Inspected and maintained vehicles to ensure they were safe for operation.
- Utilized fleet management software for tracking vehicle performance.
- Maintained detailed records of daily vehicle mileage, maintenance issues, and fuel consumption levels.
- Adjusted load distribution as needed based on weight restrictions and road conditions.
- Strictly followed DOT rules and regulations while transporting goods across state lines.
- Conducted regular checks of fluid levels including oil, coolant, transmission fluid, brakes.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Supervisor
Fort Sill National Bank
Jackson, MS
09.2016 - 01.2018
- Ensure that the members' experience is courteous, attentive, and efficient at all times, including but not limited to complaints, concerns, problems, etc.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised a team of 2 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Balance, replenish, and maintain ATMs.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintain timecards and time sheets for all branch staff.
Bank Teller
Bank Plus
Ridgeland, MS
03.2015 - 06.2016
- Accurately process customer cash, check, transfer, and statement transactions with a balanced or reconciled drawer.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Answered questions for customers and escalated complex ones to head teller.
- Maintained accurate records of all financial transactions.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Researched customer inquiries regarding their accounts using internal banking systems.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Maintained confidentiality of bank records and client information.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Front Desk Clerk
Quality Inn & Suites
Vicksburg, MS
06.2014 - 03.2015
- Check guest in and out of rooms, answer phones, and assist customers' needs
- Answered incoming calls and directed them to the appropriate personnel.
- Assisted with setting up conference rooms for meetings or events when necessary.
- Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
- Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Monitored surveillance cameras in lobby areas to ensure safety of guests and staff members.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Verified identification for security purposes prior to issuing room keys.
- Updated computer system with current guest information.
- Coordinated special requests from guests such as arranging transportation services or providing extra towels and linens.
- Conducted daily shift reports to review occupancy levels and revenue figures.
- Stocked office supplies in order to maintain adequate levels throughout the workday.
- Prepared documents related to guest accounts including invoices, reservations.
- Provided information regarding hotel amenities, services, and local attractions.
Education
Bachelor of Science - Health & Recreation
Tougaloo College
Tougaloo, MSHigh School Diploma -
Raymond High School
Raymond, MSSkills
- Communication
- Analytical
- Client Hospitality
- Team Builder
- Clear and Precise
- Professional
- Detail Oriented
- Team Oriented
- Problem Oriented
- Resourceful
- Staff Management
- Strategic Planning
- Data Analytics
- Schedule development
- Business Development
- Inventory Control
- Operations Management
- Goal-Oriented
- Business Administration
- Staff Development
- Processes and procedures
- Financial Management
- Training program development
- Compliance auditing
- Employee performance evaluation
- Safety protocol implementation
Timeline
Training Coordinator
Total Transportation Of Mississippi
10.2025 - Current
Supervisor
Sunbelt Federal Credit Union
07.2023 - Current
Clerk
Simpson County Justice Court
03.2022 - 07.2023
Bank Teller
BancorpSouth
02.2018 - 02.2022
Supervisor
Fort Sill National Bank
09.2016 - 01.2018
Bank Teller
Bank Plus
03.2015 - 06.2016
Front Desk Clerk
Quality Inn & Suites
06.2014 - 03.2015
Motor Transport Operator
US Army Reserves
11.2012 - 03.2018
Bachelor of Science - Health & Recreation
Tougaloo College
High School Diploma -
Raymond High School