Summary
Overview
Work History
Education
Skills
Timeline
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Errol Booker

Denton,TX

Summary

Results-oriented, strategic sales professional with 8 years in the service  industry.  Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.  Self-motivated and dependable while achieving high performance with minimal supervision.

Overview

11
11
years of professional experience

Work History

Poker Dealer

Winstar World Casino And Resort
Thackerville, OK
04/ - 05.2020
  • Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
  • Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
  • Dealt cards, inspected cards and equipment, and monitored players to ensure fair and appropriate play.
  • Reconciled betting currency at shift end and during gameplay to maintain accurate accounting, receipt, and distribution of house and players’ winnings, spendings, and exchanges.

Blackjack Dealer

Winstar World Casino And Resort
Thackerville, OK
12/ - 04.2016

Blackjack Dealer

Winstar World Casino And Resort
Thackerville, OK
12/ - 04.2016
  • Observed casino floor and blackjack table for suspicious activity. 
  • Communicated with supervisors and managers about suspicious or unruly behavior. 
  • Calmed down angry guests or patrons on a regular basis. 
  • Explained game and casino rules to guests. 
  • Welcomed customers to the blackjack table.

Third party verification

Global telemarketing international
Denton, Tx
08/ - 02.2012
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Organized and coded all documents related to due diligence for acquisitions.
  • Inputted information from customer calls and onsite service visits into the company’s system.

Flag football referee

University Of North Texas
Denton, TX
09/ - 12.2009
  • Executed high pressure decisions.
  • Communicated with coaches, players and umpires to discuss problems.
  • Accepted constructive criticism from coaches and teammates to improve skills.
  • Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to the sport.

Education

Bachelor of Arts - Social science

University of North Texas
Denton, TX
2017

Skills

  • Results-oriented
  • Positive learning process
  • Computer proficient
  • Excellent communication
  • Microsoft Office
  • Training and development
  • Quick learner
  • Bilingual in Spanish and Chinese 
  • Time management skills 
  • Change management

Timeline

Poker Dealer

Winstar World Casino And Resort
04/ - 05.2020

Blackjack Dealer

Winstar World Casino And Resort
12/ - 04.2016

Blackjack Dealer

Winstar World Casino And Resort
12/ - 04.2016

Third party verification

Global telemarketing international
08/ - 02.2012

Flag football referee

University Of North Texas
09/ - 12.2009

Bachelor of Arts - Social science

University of North Texas

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