Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking a challenging opportunity to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Poker Dealer
Horseshoe Casino Tunica
Tunica, MS
07.2022 - Current
Performed accurate payouts according to established procedures.
Maintained enjoyable environment by entertaining and engaging players at tables.
Collected gaming chips from players at end of each game session.
Provided gambling chips and coin money in exchange for legal currency for players to join in games.
Balanced table bank at beginning and end of shift.
Calculated and assessed players' cards against house and competition to quickly ascertain game results and determine winning hands, player bets and correct rotation of gameplay.
Dealt cards to players in accordance with established rules and regulations of the game.
Assisted guests in understanding the rules and regulations of various poker games.
Conducted chip exchanges as needed during shifts.
Adhered strictly to security protocols while handling money transactions.
Observed gamblers to identify marking, switching and counting cards.
Dual Rate Table Games Supervisor
Century Casino
Caruthersville, MO
08.2021 - 07.2022
Assisted in the training of new Table Games Dealers and Floor Supervisors.
Monitored assigned table games for adherence to departmental policies, procedures, and regulations.
Kept all games in compliance with casino and gaming standards.
Moderated floor disputes to protect business assets and resolve customer service issues.
Investigated suspicious activity or discrepancies reported by dealers or patrons.
Performed floor inspections to ensure compliance with gaming regulations and company policies.
Observed tables closely to spot errors and irregularities.
Observed gamblers to identify marking, switching and counting cards.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Ensured all chips were properly counted and accounted for at the end of each shift.
Manufacturing Technician
Rough Country
Dyersburg, TN
10.2019 - 08.2021
Calibrated or adjusted equipment using calipers, micrometers or ring gauges.
Collaborated with team members to promptly accomplish tasks and meet deadlines.
Assisted with troubleshooting issues related to the manufacture of products.
Assisted engineers in developing, building or testing prototypes or new products.
Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
Kept production logs and maintained job material inventory.
Troubleshot problems with equipment, devices and products.
Compiled and evaluated statistical data to determine and maintain product quality and reliability.
Adhered to applicable regulations, policies and procedures for safety and environmental compliance.
Programmed CNC machines for cutting and drilling operations.
Evaluated final products for quality and compliance with product standards.
Slot Technician and Table Games Dealer
Lady Luck Casino
Caruthersville, MO
10.2015 - 10.2019
Configured slot machines to meet customer specifications while ensuring accuracy in payouts.
Identified malfunctions in slot machines and provided necessary repairs.
Participated in regular inventory counts of spare parts used in repairing slots machines.
Cleaned and maintained slot machines and equipment to minimize downtime.
Conducted troubleshooting of all gaming equipment to diagnose problems and take corrective action.
Inspected slot machines regularly for signs of wear, damage or malfunctioning parts.
Analyzed technical manuals to determine appropriate solutions for common problems encountered during game play.
Maintained enjoyable environment by entertaining and engaging players at tables.
Demonstrated proper shuffling techniques for each game dealt.
Explained rules, took bets and delivered payouts to facilitate movement of games.
Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
Communicated effectively with other members of the table games staff team.
Responded quickly and appropriately to any disputes that arose between players.
Collected losing bets and paid out winnings promptly and accurately.
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Dealer School
Tunica, MS
01-2021
Southeast Missouri State University
Cape Girardeau, MO
01-2010
Shawnee Community College
Ullin, IL
01-2009
Caruthersville High School
Caruthersville, MO
05-2008
Skills
Cash Handling Experience
Game Rules Knowledge
Dealer Training
Patience and Persistence
Adapts well to change
Detail Oriented
Works well with a team or individually
Motivated and eager to learn
Decision making and supervising
Responsible and reliable
Timeline
Poker Dealer
Horseshoe Casino Tunica
07.2022 - Current
Dual Rate Table Games Supervisor
Century Casino
08.2021 - 07.2022
Manufacturing Technician
Rough Country
10.2019 - 08.2021
Slot Technician and Table Games Dealer
Lady Luck Casino
10.2015 - 10.2019
Dealer School
Southeast Missouri State University
Shawnee Community College
Caruthersville High School
Similar Profiles
TAMMY POWELLTAMMY POWELL
Supervisor /Assistant Security Manager at Caesars Entertainment/ Horseshoe Tunica Casino/HoSupervisor /Assistant Security Manager at Caesars Entertainment/ Horseshoe Tunica Casino/Ho