Matthew Crandall

Poker Dealer

Foxwoods Casino and Resort

03.2006 - Current

Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
Enforced casino rules and regulations, promoting fair play among customers.
Increased table revenue by accurately tracking time played, rake, and tips during each shift.
Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
Contributed to a safe gaming environment by promptly reporting any suspicious behavior or security concerns to supervisors.
Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
Enhanced player satisfaction by efficiently dealing cards and maintaining a professional game environment.
Demonstrated adaptability by smoothly transitioning between multiple poker variants during mixed-game events or tournaments.
Inspected cards and gaming equipment to verify proper functioning and good working order.
Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Managed chips and money transactions with attention to detail to prevent fraud.
Enforced game rules to maintain fair paly and avoid disputes.
Monitored players behavior, taking appropriate action against rule violations.
Learned and followed company procedures to maintain consistency and standards.