MIchael LLoyd

• Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
• Dealt

- Texas Hold Em'

- Pot Limit Omaha

- Tournaments

• Enforced casino rules and regulations, promoting fair play among customers.
• Answered players questions and resolved disputes to provide excellent customer service.
• Maintained fast, smooth game pace by efficiently handling, chips, money, and cards.
• Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.

• Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
• Dealt

- Crapless

- Craps

- Ulitmate Texas Hold Em'

- 3 Card Poker

- Mississippi Stud

• Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
• Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
• Educated players about game rules as needed

• Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
• Dealt tournaments daily
• Dealt cash games

- Pot Limit Omaha

- Hi/Lo 08

- Texas Hold Em'

- Black Jack

• Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
• Enforced rules and regulations, promoting fair play among customers.
• Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
• Reduced errors in card handling by consistently practicing proper shuffling techniques and accurate card distribution.

• Open store/run business
• Manage schedule
• Managed and motivated employees to be productive and engaged in work.
• Training new employees
• Bank deposits/cash handling
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Performing all maintenance services and assisting coworkers

Floor Supervisor/Manager

• Duties include running production area, delegating tasks and overseeing staff
• New employee training
• Resolving customer issues and ensuring customer satisfaction
• Creating a safe work environment by following all company procedures
• Assisting coworkers with daily duties including work production, cash handling and janitorial work