Olivia Constantino
Le Roy,NY
Summary
Dynamic and adaptable professional with a rich background in customer-facing roles. Excelled in high-pressure environments, demonstrating exceptional multitasking, and problem-solving abilities. Proven track record in fostering team collaboration and enhancing hospitality service, supported by product knowledge, and a commitment to outstanding customer service.
Overview
3
3
years of professional experience
Work History
Waitress
T.F. Browns
12.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards, even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders, while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Trained new staff on restaurant protocols and standards.
- Supported a teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Pizza Maker/Delivery Driver/Front Counter
Pizza 151
05.2023 - 01.2025
- Learned and memorized menu items and specials to provide accurate, up-to-date information to customers.
- Developed strong time management skills by juggling multiple orders during peak hours, without compromising quality.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Retail Worker
Target
10.2022 - 05.2023
- Greeted customers and assisted with merchandise location and selection of suitable options.
- Utilized POS system for processing sales, returns, online orders, and gift card activations.
- Demonstrated strong communication skills while addressing customer inquiries and collaborating with team members.
- Maintained a clean, organized sales floor to improve shopping experience.
- Provided in-depth product knowledge through continuous learning about new items and promotions.
Education
High School Diploma -
Notre Dame High School
Batavia, NY06.2023
Skills
- Customer Service
- Strong Multitasking
- Problem Solving Abilities
- Team Collaboration
- Staff Training
- Adaptability and Flexibility
- Product and Service Knowledge
- Hospitality Service
Timeline
Waitress
T.F. Browns
12.2023 - Current
Pizza Maker/Delivery Driver/Front Counter
Pizza 151
05.2023 - 01.2025
Retail Worker
Target
10.2022 - 05.2023
High School Diploma -
Notre Dame High School