Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ervin Thomas

Jacksoville,FL

Summary

Dynamic and results-oriented professional with a proven track record at Ditech Financial. Excels in customer service and problem resolution, demonstrating strong communication and multitasking abilities. Recognized for adaptability and teamwork in fast-paced environments, consistently achieving high customer satisfaction and effective loss mitigation outcomes.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

18
18
years of professional experience

Work History

Collection Spoc

Ditech Financial
Jacksonville
05.2014 - 03.2020

collection ..custormer service..loss mitt

Collection....custormer Service

Everbank Mortgage
Jacksonville
08.2002 - 03.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Universal Agent

NewRez
Jacksonville
02.2020 - 02.2020

custormer sevice...collection...loss mitt

Education

High School Diploma -

Williamson High School
Mobile Alabama
06-1982

No Degree -

Bishop State Junior College
Mobile, AL
02-1991

Na - Seaman Ship

Harry Lundberg of Seamanship
Piny Point Maryland
09-1988

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Verbal communication

Timeline

Universal Agent

NewRez
02.2020 - 02.2020

Collection Spoc

Ditech Financial
05.2014 - 03.2020

Collection....custormer Service

Everbank Mortgage
08.2002 - 03.2020

High School Diploma -

Williamson High School

No Degree -

Bishop State Junior College

Na - Seaman Ship

Harry Lundberg of Seamanship

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Ervin Thomas