ERWIN INGRAM
El Paso,TX
Summary
Dynamic security professional with extensive experience at Ysleta Independent School District and Wells Fargo Bank, N.A. Proven expertise in incident reporting and emergency response, enhancing safety protocols and team performance. Skilled in surveillance monitoring and de-escalation techniques, consistently achieving a secure environment while fostering positive guest relations.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Security Officer
Ysleta Independent School District
10.2010 - 08.2021
- Monitored school premises to ensure safety and security of students and staff.
- Conducted regular inspections of facilities and grounds to identify potential hazards.
- Responded promptly to incidents, providing first aid and coordinating emergency responses.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Collaborated with law enforcement and school administration on safety protocols and emergency drills.
- Trained new security personnel on procedures, protocols, and effective communication practices.
- Implemented conflict resolution strategies to de-escalate situations involving students or visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Security Site Supervisor
Wells Fargo Bank, N.A.
09.1989 - 12.2009
- Supervised security team, ensuring compliance with company policies and procedures.
- Conducted regular site inspections to identify and mitigate potential security risks.
- Developed and implemented training programs for new security personnel, enhancing team performance.
- Coordinated emergency response plans, improving safety protocols across multiple locations.
- Led investigations into security breaches, implementing corrective actions to prevent future occurrences.
- Analyzed incident reports to identify trends and recommend process improvements.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Managed team schedules to provide effective security coverage for building needs.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Evaluated performance metrics for security staff, providing constructive feedback for continuous improvement.
- Performed routine maintenance checks on security equipment to ensure functionality and readiness.
- Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
Education
High School Diploma -
WILLIAM PENN HIGH
High Point, NCSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Public safety
- Body armor usage
- Computer skills
- Guest relations
- Incident documentation
- Surveillance monitoring
- De-escalation techniques
- Crowd control
- Facility protection
- Emergency response
Accomplishments
- Successfully completed two-week security training program.
- Supervised team of 8 staff members.
- Documented and resolved bank robbery which led to arrests and recovery of funds.
Certification
- License to carry weapon.
- Certified CPR TRAINER.
Languages
English
Professional Working
Timeline
Security Officer
Ysleta Independent School District
10.2010 - 08.2021
Security Site Supervisor
Wells Fargo Bank, N.A.
09.1989 - 12.2009
High School Diploma -
WILLIAM PENN HIGH
Similar Profiles
Maria LuceroMaria Lucero
5th Grade Bilingual Teacher/Science Teacher at Ysleta Independent School District5th Grade Bilingual Teacher/Science Teacher at Ysleta Independent School District
Martha MontanezMartha Montanez
Certified Teacher at Ysleta Independent School DistrictCertified Teacher at Ysleta Independent School District
Viridiana AlvarezViridiana Alvarez
School Counselor at Ysleta Independent School DistrictSchool Counselor at Ysleta Independent School District
Roy LunkwitzRoy Lunkwitz
Network Operations Technician at US ArmyNetwork Operations Technician at US Army
Lizbeth RivasLizbeth Rivas
Administrative Case Specialist at Endeavor DNA LaboratoriesAdministrative Case Specialist at Endeavor DNA Laboratories