Erwin Melendez
Las Vegas,NV
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. as well with great customer service with over 3 years of sales and 2 years of call center/customer service experience
Overview
4
4
years of professional experience
Work History
Salesperson
Turtle Peak
12.2023 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with shipping team to track shipments, verify orders and handle product returns.
- Increased sales and customer satisfaction through personalized servicing.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Appliance Repair Technician
Royal Appliance
05.2022 - 12.2023
- Ordered parts and maintained adequate inventory.
- Disassembled, repaired and reassembled equipment in good working order.
- Educated customers on use, care and adjustments of appliances.
- Worked on washers, dryers and refrigerator appliances.
- Diagnosed issues with appliances and made repairs.
Crew Member
Chipotle
12.2021 - 05.2022
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Crew Member
SUBWAY®Restaurants
02.2020 - 12.2021
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV05.2022
Skills
- Customer Engagement
- Account Management
- Cross-selling products and services
- Territory Management
- Call Control
- Complaint resolution
- Data Entry
- Payment Processing
- Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salesperson
Turtle Peak
12.2023 - Current
Appliance Repair Technician
Royal Appliance
05.2022 - 12.2023
Crew Member
Chipotle
12.2021 - 05.2022
Crew Member
SUBWAY®Restaurants
02.2020 - 12.2021
High School Diploma -
Sunrise Mountain High School
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