Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erwin Tilonsky

Candidate for Produce Clerk offering (832)331-2567 ErwinTilonsky1@outlook.com
Spring,TX

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

10
10
years of professional experience

Work History

Merchandise Execution Team Member

The Home Depot Inc
Spring , TX
12.2018 - Current
    • Developed strong cooperative relationships with coworkers and managers.
    • Worked different stations to provide optimal coverage and meet production goals.
    • Maintained productive, efficient approach to all tasks.
    • Trained new team members by relaying information on company procedures and safety requirements.

Produce Manager

Wal-Mart Supercenter
Spring, TX
08.2015 - 11.2018
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Coached and mentored new team members.
  • Planned attractive produce displays, using color and texture to enhance.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Assisted customers with produce questions.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Trimmed, washed and bundled produce.
  • Selected items for specials and marked down items to reduce losses.
  • Orchestrated performance-oriented environment by closely supporting team members.

Customer Service Specialist

Dillard's Department Store
The Woodlands, TX
07.2013 - 12.2016
    • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
    • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
    • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
    • Resolved concerns with products or services to help with retention and drive sales.
    • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
    • Reinforced established quality control standards and followed procedures for optimal customer interactions.
    • Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
    • Devised innovative strategies to improve customer satisfaction scores and meet company goals.

Education

Bachelor of Science - Electronic Engineering

Philadelphia College of Textiles And Sciences
Philadelphia, PA
05.1978

Associate of Science -

Philadelphia Community College
Philadelphia, PA
05.1978

Skills

    • Training and mentoring
    • Complaint resolution
      • Fluent in [English language]
      • Proficient in Mathematics and Physics

Accomplishments

    From 1985 through 2001. I was a Director of Marketing at The Sands Hotel and Casino.

Timeline

Merchandise Execution Team Member

The Home Depot Inc
12.2018 - Current

Produce Manager

Wal-Mart Supercenter
08.2015 - 11.2018

Customer Service Specialist

Dillard's Department Store
07.2013 - 12.2016

Bachelor of Science - Electronic Engineering

Philadelphia College of Textiles And Sciences

Associate of Science -

Philadelphia Community College

Similar Profiles

CREATE PROFILE
Erwin TilonskyCandidate for Produce Clerk offering (832)331-2567 ErwinTilonsky1@outlook.com