Hi, I’m
ERYNN-ELISE LAWTON
Richmond Hill,GA
Summary
Newly graduated Jewelry Consultant seeking new career as a paralegal. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
years of professional experience
1
Certification
Work History
Zales The Diamond Store
Assistant Store Manager
02.2016 - 08.2023
Job overview
- Educated customers on proper jewelry care and maintenance for new purchases
- Suggested additional merchandise to complement customer selection
- Delivered outstanding customer service and high-quality shopping experience to grow customer base
- Used clientele program to maintain customer profile and contact information
- Distinguished between types of gemstones and metals to meet customer needs, wants, and desires.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Cox Communications
Technical Support Representative
01.2014 - 01.2016
Job overview
- Promoted efficiency among departments with prompt resolution of system issues.
- Patched software and installed new versions to eliminate security problems and protect data.
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Installed, configured and maintained computer systems and network connections.
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
Education
Purdue Global University
Bachelor Of Science (B.S.) In Legal Studies Candidate from Legal Studies
04.2024
University Overview
- Honoree of Honor Society
- 3.7 GPA
- Honoree of National Society of Collegiate Scholars
Skills
- Client Needs Assessment
- Product Knowledge
- Cash Handling
- Quotas and Goals
- Customer Inquiries
- Efficient Service
- Retail Sales
- Jewelry Personalization
- Store Opening and Closing
- Customer Retention
- Customer experience
- Decision-Making
Certification
Certified Diamondtologist
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Store Manager
Zales The Diamond Store
02.2016 - 08.2023
Technical Support Representative
Cox Communications
01.2014 - 01.2016
Purdue Global University
Bachelor Of Science (B.S.) In Legal Studies Candidate from Legal Studies
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