Erynne-Rene Agustin
Waipahu,HI
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Sales Associate
Coach
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Merchandiser
The Home Depot Inc
09.2020 - 04.2021
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
- Built product displays and placed appropriate signage for merchandise.
Sales Associate
Kate Spade
12.2019 - 09.2020
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Shoe Sales Associate
Macys Department Store
03.2017 - 09.2019
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
- Cultivated evolving knowledge of footwear inventory to proactively suggest merchandise.
- Highlighted important features of each shoe to pique customer interest.
- Engaged customers in discussion to identify needs and budget.
- Maintained shoe department by organizing shoes by size, color and style.
Education
High School Diploma -
Antioch High School
Antioch, CA06.2015
Skills
- Sales Techniques
- Verbal and Written Communication
- Marketing Techniques
- Cost Analysis
- Customer Service
- Recordkeeping and Documentation
- POS System Operation
- Stockroom Maintenance
- Time Management
- Teamwork and Collaboration
Timeline
Sales Associate
Coach
07.2022 - Current
Merchandiser
The Home Depot Inc
09.2020 - 04.2021
Sales Associate
Kate Spade
12.2019 - 09.2020
Shoe Sales Associate
Macys Department Store
03.2017 - 09.2019
High School Diploma -
Antioch High School
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