Erzana Tahiri
Brooklyn,United States
Summary
Dedicated receptionist with excellent experience in the industry and knowledge of an office setting. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Foilz Salon Brooklyn
07.2022 - 06.2024
- Managed the front desk operations, ensuring that all inquiries were addressed in a timely and efficient manner
- Maintained a neat and organized front desk area to ensure a professional appearance
- Demonstrated excellent customer service skills by greeting guests and providing helpful information
- Scheduled and coordinated meetings and appointments for staff and clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Confirmed appointments, communicated with clients, and updated client records.
Medical Receptionist
Global Medical Care
09.2021 - 06.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, and responded to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Processed referrals for specialist care when requested by physicians or patients.
- Entered insurance, demographics, and health history into patient database.
Part Time Cashier
Jean Danet Bakery Brooklyn
09.2021 - 04.2022
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Assisted customers with locating items and providing product information
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Followed company policies and procedures to maintain security and integrity of customer data
- Assisted with setting up promotional displays.
Education
Associate's Degree -
Kingsborough Community College
12.2023
High School Diploma -
Fort Hamilton High School
06.2021
Skills
- Ability to Multitask
- Customer Service
- Microsoft Excel
- Microsoft Office
- Computer Skills
- Communication Skills
- Fast Learner
- Telephone skills
- File Management
- Schedule Management
- Tech-Savvy
Timeline
Receptionist
Foilz Salon Brooklyn
07.2022 - 06.2024
Medical Receptionist
Global Medical Care
09.2021 - 06.2022
Part Time Cashier
Jean Danet Bakery Brooklyn
09.2021 - 04.2022
Associate's Degree -
Kingsborough Community College
High School Diploma -
Fort Hamilton High School
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