Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erze Dushica

New York,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Walmart
07.2022 - 09.2023
  • Greeted customers and ensured customers have a great first and last impression.
  • Helped customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Sales Associate Supervisor

Bebeomi
02.2018 - 05.2022
  • Answered customer questions and help them with their needs.
  • Strong attention to detail to ensure merchandise arrives in perfect condition and is the correct size, type, etc. as per the customer request.
  • Maintained ethical and positive working environment.
  • Coached employees in successful selling methods.
  • Assisted with backroom organization by removing and replacing product, fixtures, and other equipment in a safe and organized manner.

Education

Bachelor of Science - Nursing

AAB College
Prishtina, Kosovo
03.2023

Skills

    Sales expertise

    Costumer relations

    Attention to detail

    Proficient in Microsoft Office Suite

Languages

Albanian
Native or Bilingual

Timeline

Customer Service Associate

Walmart
07.2022 - 09.2023

Sales Associate Supervisor

Bebeomi
02.2018 - 05.2022

Bachelor of Science - Nursing

AAB College

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Erze Dushica