Erzsebet Kardos
Lynchburg
Summary
Diligent research consultant with experience at Jerry Falwell Library, enhancing student satisfaction through exceptional customer service and effective communication. Skilled in research and analysis, I improved data integrity by evaluating databases, ensuring reliable access to resources.
Overview
6
6
years of professional experience
Work History
Research Consultant
Jerry Falwell Library
05.2023 - Current
- Provided students with assistance in navigating research projects, locating materials, and utilizing library resources.
- Enhanced student and patron satisfaction by efficiently handling incoming calls, addressing inquiries, and monitoring online chats.
- Evaluated existing databases for potential issues or inaccuracies, implementing corrective measures as required to maintain data integrity.
Library Assistant
Timbrook Library
05.2022 - 05.2023
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
Barista
Moore Street Market
11.2018 - 04.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Master of Arts - English Literature
Liberty University
Lynchburg, VA12-2026
Bachelor of Science - History
Liberty University
Lynchburg, VA05-2023
High School Diploma -
Cape Fear Community College
Wilmington, NC05-2020
Skills
- Customer Service
- Time Management
- Communication Skills
- Adaptable and Flexible
- Reliable and Dependable
- Research and analysis
Timeline
Research Consultant
Jerry Falwell Library
05.2023 - Current
Library Assistant
Timbrook Library
05.2022 - 05.2023
Barista
Moore Street Market
11.2018 - 04.2021
Master of Arts - English Literature
Liberty University
Bachelor of Science - History
Liberty University
High School Diploma -
Cape Fear Community College
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