Joanna Pagar
Richmond,VA
Summary
Results-driven professional with 7+ years of experience in commercial real estate and market research, seeking to leverage my expertise in data accuracy, client relations, and marketing to support a dynamic team and drive measurable results.
Overview
8
8
years of professional experience
Work History
Research Consultant
CoStar
Richmond, Virginia
08.2018 - Current
- Manages a portfolio of over 145 commercial real estate clients, ensuring the accuracy and timeliness of listings and transactions across key markets, including New Orleans, Nashville, and Washington, DC, collaborating with top CRE companies, such as JLL, Cushman Wakefield, Boston Properties, and H&R Retail.
- Builds and maintains relationships with brokers, developers, property owners, and industry professionals, collecting real-time data through consistent outreach to enhance listings, transaction activity, new inventory, absorption, and the construction pipeline.
- Promotes the most effective CoStar marketing platform to clients, and creates compelling marketing campaigns for paid marketplaces, focusing on media, highlights, and descriptions to enhance property visibility and exposure.
- Analyzes market trends and collaborates with regional teams to qualify data, to construct a comprehensive story of the entire market.
- Monitors market publications, social media, and breaking news to stay informed on real estate trends, writing articles for CoStar News based on investigative research.
- Serves as a CoStar product ambassador, leveraging in-depth knowledge of CoStar, LoopNet, Apartments.com, Ten-X, and STR to train colleagues, collaborate with the sales team on client onboarding, and deliver exceptional, personalized customer service to meet business needs.
Research Associate
CoStar
Richmond, Virginia
05.2017 - 08.2018
Education
Bachelor of Science - Health Sciences, Minors in Chemistry & Psychology
Virginia Commonwealth University
Richmond, VA05-2015
Skills
- Customer Service
- Data Entry and Collection
- Customer Relationship Management (CRM)
- Telephone Interviewing
- Consulting
- Data Analysis
- Qualitative and Quantitative Research
- Time Management
- Market Research
- Problem Solving
Affiliations
- Travel
- Photography
- Foodie
- All things active: Yoga, HIIT, Gym Workouts, Running, Hiking
Accomplishments
Key Achievements:
- Top Performer: Recognized as Call of the Month for the Southeast Region (Q3 2023).
- Ranked #5 Research Consultant across all centers (Richmond, Canada, and the UK) in both August and October 2024.
- Achieved #4 Research Consultant in October 2024 in our Richmond location, and consistently ranked among the Top 4 research consultants in the Southeast Region for over 6 months in 2024.
- Led the DC/Baltimore team as Sales Comp Captain (2021-2022), training new hires, and ensuring the team met monthly performance goals.
- Appointed as News Captain (June 2024–Present), managing the sourcing, writing, and publishing of six stories each month for the Baltimore market.
- Served as a mentor for summer interns (2022) and new hires, and facilitated cross-departmental, side-by-side interviews for the sales team.
- Contributed to special projects, such as aerial research across multiple markets, enhancing our construction pipeline inventory.
Timeline
Research Consultant
CoStar
08.2018 - Current
Research Associate
CoStar
05.2017 - 08.2018
Bachelor of Science - Health Sciences, Minors in Chemistry & Psychology
Virginia Commonwealth University