Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Esa Hopson

Plano,Texas

Summary

An experienced sales professional with proven customer service experience and a developing knowledge of IT systems. Seeking to leverage my CompTIA certifications and hands-on troubleshooting skills in a Help Desk role, where I can further expand my technical expertise, and provide timely user support. I am dedicated to learning and contributing to a positive user experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Consultant

Best Buy
Allen, TX
08.2024 - Current
  • Provide expert sales assistance across all departments, demonstrating extensive product knowledge to create tailored solutions for each customer.
  • Consistently exceed monthly sales goals, ranking as the top performer in the micro market for revenue and credit card enrollments.
  • Build strong customer relationships by understanding their needs, and recommending the best technology solutions.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Helped customers increase purchasing power through store financing options.

Sales Representative/Account Manager

TZ Insurance
Richardson, Texas
06.2022 - 02.2024
  • Acknowledged as one of the company's top 10% sales agents, with a focus on effectively promoting and selling Medicare and life insurance products
  • Consistently surpass sales quotas, achieving an exceptional daily average of 6-7 sales, well beyond the set target
  • Generated over 26k in sales within the first two weeks of promoting life insurance, highlighting a rapid and impactful contribution to the company's success
  • Leading the development and execution of highly effective sales and marketing strategies, resulting in the acquisition of new clients and the retention of existing ones
  • Maintain a thorough understanding of all company services and protocols, ensuring the delivery of optimal service to clients and staying current with industry trends

Education

Bachelor of Science - CyberSecurity And Information Assurance

Western Governers University
05-2026

Associate of Science - IT Network Security

Collin College
05-2024

High School Diploma -

Plano East
Plano
05-2022

Skills

  • Sales and Account Management
  • Marketing strategies
  • Risk analysis
  • Networking Fundamentals
  • Excellent customer service and engagement
  • Data entry and record-keeping
  • Service billing arrangements
  • Vendor relationship management

Certification

  • CompTIA Network+
  • CompTIA Security+
  • Texas Health and Life License

Timeline

Sales Consultant

Best Buy
08.2024 - Current

Sales Representative/Account Manager

TZ Insurance
06.2022 - 02.2024

Bachelor of Science - CyberSecurity And Information Assurance

Western Governers University

Associate of Science - IT Network Security

Collin College

High School Diploma -

Plano East

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Esa Hopson