Esaa Khan
Boulder,United States
Summary
As a dedicated Shift Manager at Nightride, I have played a pivotal role in ensuring the safety and well-being of the CU Boulder community during the crucial late-night hours. With a strong commitment to enhancing campus security and providing exceptional service, I have demonstrated my ability to lead, coordinate, and execute the operations of this vital program. As a dedicated Sales Associate at Men's Wearhouse, I thrived in a dynamic retail environment while consistently delivering exceptional customer service and contributing to the success of the team. With a passion for menswear and a keen understanding of style trends, I leveraged my interpersonal skills and product knowledge to provide personalized shopping experiences that exceeded customer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
CU Nightride
08.2022 - Current
- Leadership and Team Management: As a Shift Manager, I have adeptly led a team of dedicated professionals, fostering a culture of collaboration, motivation, and excellence
- By providing clear guidance and support, I have empowered my team to execute their roles efficiently and ensure seamless transportation services
- Operational Excellence: Through meticulous planning and organization, I have overseen the smooth operation of the Nightride program during my shifts
- I am adept at optimizing vehicle routes, managing scheduling and staffing, and responding proactively to unforeseen challenges to ensure the program's reliability and effectiveness
- Client and Community Engagement: I have cultivated strong relationships with both the CU Boulder student body and the wider campus community
- By actively engaging with stakeholders and collecting feedback, I have contributed to continuous program improvement and an enhanced experience for all users
- Safety and Security Focus: Recognizing the importance of safety, I have implemented and enforced rigorous safety protocols, contributing to a secure environment for all Nightride passengers
- My unwavering commitment to safety has earned the trust of the campus community
- Problem Solving and Adaptability: In a dynamic and fast-paced environment, I have demonstrated my ability to think on my feet and make informed decisions
- I have successfully navigated challenges, adapted to changing circumstances, and ensured the consistent delivery of high-quality service.
Professional Driver
CU Nightride
04.2022 - Current
- Transportation services that are provided by the University for College students
Sales Associate
Esaa Khan, THE MEN'S WEARHOUSE
07.2021 - 10.2021
- Customer Relationship Building: Cultivated strong and lasting relationships with a diverse clientele by actively listening to their needs, offering expert advice, and tailoring product recommendations to suit individual preferences and occasions
- Sales Performance: Consistently ranked among the top performers, achieving and often exceeding monthly sales targets through a combination of product knowledge, persuasive communication, and effective upselling techniques
- Recommendations, and cross-promote complementary products
- Problem Solving: Exhibited a proactive approach to resolving customer issues and concerns, consistently turning challenges into opportunities to leave a positive and lasting impression.
Education
High School Diploma -
American School of Doha
Bachelor's degree - Psychology
University of Colorado Boulder
Bachelor's degree - Sociology
University of Colorado Boulder
Skills
Team Leadership
Team Management
Foreign Languages
Multitasking
Interpersonal Communication
Attention to Detail
Research
Communication
Certification
Team Leadership Interpersonal Communication Time Management Multitasking Duty
Management Team Management Foreign Languages Attention to Detail Research
Communication
Esaa Khan - page 2
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Spanish
Full Professional
Portuguese
Professional Working
Arabic
Limited Working
Punjabi
Full Professional
Timeline
Shift Manager
CU Nightride
08.2022 - Current
Professional Driver
CU Nightride
04.2022 - Current
Sales Associate
Esaa Khan, THE MEN'S WEARHOUSE
07.2021 - 10.2021
High School Diploma -
American School of Doha
Bachelor's degree - Psychology
University of Colorado Boulder
Bachelor's degree - Sociology
University of Colorado Boulder
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