Sabastian Lopez
Paterson,NJ
Overview
4
4
years of professional experience
Work History
Assistant Manager
Snipes USA
Bergenline West New York
01.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
Snipes
Elmwood Park, NJ
01.2024 - Current
- Optimized/rotated inventory for maximum revenue generation.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Supported recruiting, training, and professional development efforts.
- Maintained operational performance with skillful execution of opening and closing procedures.
- Delegated tasks to appropriate staff members for optimum productivity.
- Managed daily operations of store to ensure efficiency and productivity.
- Supervised team of employees, providing guidance and support for their professional development.
- Oversaw employee applications and conducted interviews.
Manager in Training
Snipes
Passaic, NJ
07.2023 - 01.2024
- Supervised team members by delegating tasks and overseeing opening, closing and changing shifts.
- Reviewed operational processes regularly, identifying areas for improvement and implementing appropriate changes.
- Delivered excellent customer service and professionalism to customers via in-person, telephone, or email.
- Maximized employee performance with hands-on training and close mentoring.
- Taught employees how to complete different types of tasks and excel in company's business environment.
- Supported business success through practical solutions in inventory management, resource allocation and customer relationship development.
Key Holder
Snipes
Passaic, NJ
04.2023 - 07.2023
- Maintained store cleanliness and assisted management with operational tasks.
- Handled store opening and closing with consistent attention to established requirements.
- Organized stock room and checked inventory for accurate labeling, logical placement and neat arrangement.
- Counted and balanced drawers and armed alarm system as part of store opening and closing.
- Kept up-to-date with current merchandise promotions and special offers.
- Processed sales, returns and exchanges quickly and accurately.
- Resolved customer complaints and escalated issues to management.
Sales Associate
Snipes
Passaic, NJ
02.2022 - 04.2023
- Informed customers of promotions and special offers to increase sales.
- Processed payments quickly to keep customer flow moving.
- Demonstrated selling experience in fast-paced, service-oriented retail setting.
- Assisted customers with sales and service needs.
- Helped customers navigate store, complete sales and process returns.
- Communicated effectively with supervisors regarding daily tasks and priorities.
- Replenished stock levels on shelves as needed during business hours.
Education
Diploma - AP Psych
Passaic High School
Passaic06.2023
Skills
Managing Operations Efficiency
Customer Relations
Sales and Marketing
Team Leadership
Overseeing Employees
Recruitment and hiring
Staff training and development
Conflict resolution
Workload management
Performance management
-Civil Service Test Certified
Timeline
Assistant Manager
Snipes USA
01.2025 - Current
Assistant Manager
Snipes
01.2024 - Current
Manager in Training
Snipes
07.2023 - 01.2024
Key Holder
Snipes
04.2023 - 07.2023
Sales Associate
Snipes
02.2022 - 04.2023
Diploma - AP Psych
Passaic High School