Esabelle Levine
Account Manager & Server
Minneapolis,MN
Summary
Bubbly, energetic, and driven. Results oriented with strong communication and leadership skills. I enjoy working on and with diverse teams, solving complex problems, and being a part of fast paced environments! I LOVE people! I am a self proclaimed food & drink lover who has always found joy in serving. Being able to create meaningful experiences and bring joy to those I am serving is something I adore. My experience as an Account Manager has provided me many transferable skills that I believe can make me a valuable addition to your team. I took a break from serving, and would love to get back into the community I love, serving part time at Tullibee at the Hewing. I have a very flexible schedule, and would be grateful for the opportunity.
Overview
7
7
years of professional experience
Work History
Account Manager
Allianz Technology
06.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Server
Ichiban Steakhouse & Sushi Bar
02.2018 - 03.2020
- Exhibited reliability, punctuality, and professionalism at all times.
- Mastered menu in order to effectively serve customers and upsell when applicable.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and orderly dining area to enhance guest experience and ensure safety.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Education
MBA - Business Administration And Management
Nova Southeastern University
Davie, FL 05.2001 -
Bachelor of Science - Business Administration And Management
Nova Southeastern University
Davie, FL 05.2001 -
Skills
Teamwork and Collaboration
Customer Service
Presence & Energy
Client Relationship Management
Goal-Oriented
TIPS alcohol service certification
Communication (written & verbal)
Tech-savvy & experience with Toast POS
Timeline
Account Manager
Allianz Technology
06.2022 - Current
Server
Ichiban Steakhouse & Sushi Bar
02.2018 - 03.2020
MBA - Business Administration And Management
Nova Southeastern University
05.2001 -
Bachelor of Science - Business Administration And Management
Nova Southeastern University
05.2001 -
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