ESAM AALIBRAHIM
Salt Lake City,UT
Summary
Over 10 years of experience practicing law in Iraq. Recently relocated to Utah and am seeking a position using the skills developed through this experience. These include the ability to work with people, paperwork, and processes. Enjoyed working in the area of Civil Law. Obtained a Bachelor degree from the University of Babylon in Iraq. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Manager
All Car Auto Sales
Salt Lake City, UT
02.2018 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Dispatcher and Customer Service
AT Ink Truck
Salt Lake City, UT
09.2017 - 02.2020
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation and assigned personnel.
- Monitored flow of paperwork and directed information to appropriate departments.
- Coordinated repairs to vehicles to maintain fleet operations.
EXPERIENCE Senior Lawyer
Zain Telecom
Baghdad
06.2012 - 01.2016
- Represent clients in court or before government agencies
- Resolve disputes between companies and other parties
- Draft and file court paperwork
- Advise clients on legal issues facing the company
- Research legal information.
Lawyer / Owner
Essam Al Hasnawi Law
Baghdad
01.2003 - 06.2012
- Represent clients in court or before government agencies
- Advise clients on legal issues
- Develop materials for cases and projects
- Develop relationships with potential customers
- Bill customers for time spent working on case.
Education
Bachelor Degree - Law
University of Babylon
High school diploma - undefined
Horizonte, Salt Lake Community College
No Degree - Certification
Case Maneger
University Of UtahLeadership Certificate At - undefined
Salt Lake Community College
Certificate Basic Technology -
Salt Lake Community College
Salt Lake City, UT12.2018
Certificate -
Community Police Academy
Salt Lake City, UT09.2021
Skills
- Budgeting and Expenditures
- Sales Program Coordination
- Customer Complaint Resolution
- Customer Trend Analysis
- Business Development and Planning
- Sales Tracking
Certification
Iraqi Law | Legal Research | Human Rights | Dispute Resolution | Paperwork | Customer Service | Arabic / English | Computer Literate | Office Equipment
Affiliations
Member, Republic of Iraq Bar Association (2003 ) Member, Republic of Iraq Jurist Union (2011)
Member , Mesopotamia Community in Utah (2016)
Languages
Arabic
Native or Bilingual
Timeline
Sales Manager
All Car Auto Sales
02.2018 - Current
Dispatcher and Customer Service
AT Ink Truck
09.2017 - 02.2020
EXPERIENCE Senior Lawyer
Zain Telecom
06.2012 - 01.2016
Lawyer / Owner
Essam Al Hasnawi Law
01.2003 - 06.2012
Bachelor Degree - Law
University of Babylon
High school diploma - undefined
Horizonte, Salt Lake Community College
No Degree - Certification
Case Maneger
Leadership Certificate At - undefined
Salt Lake Community College
Certificate Basic Technology -
Salt Lake Community College
Certificate -
Community Police Academy
Iraqi Law | Legal Research | Human Rights | Dispute Resolution | Paperwork | Customer Service | Arabic / English | Computer Literate | Office Equipment
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